Terms & Conditions

Please read these Terms and Conditions (“Terms”) carefully before using our website thoorigaisilks.in (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue using the Website.

1. Use of the Website

Thoorigai Silks is an online platform offering women’s fashion clothing including sarees, fabrics, and related accessories.
The Website is intended solely for personal and non-commercial use. You agree not to:

Modify or copy any Website content
Distribute, transmit, or display any content
Reproduce or publish Website material
Create derivative works
Sell or transfer any information or services obtained from the Website

Any unauthorized use may result in legal action.

2. User Accounts

To access certain features, you may need to create a user account. By doing so, you agree to:

Provide accurate, complete, and updated information
Maintain confidentiality of your login credentials
Take responsibility for all activities that occur under your account

Thoorigai Silks is not liable for any loss or damage resulting from your failure to safeguard your account.

3. Product Information

We strive to display accurate product details including descriptions, images, and prices. However:

Product images may vary slightly due to lighting and screen differences
Prices, availability, and product details may change without notice
We do not guarantee that all information is error-free or complete

4. Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order due to:

Incorrect pricing
Stock unavailability
Suspicious or fraudulent activity
Technical errors

If an order is cancelled after payment, we will notify you and process a full refund.

5. Payment & Billing

We accept payment through major credit/debit cards, net banking, UPI, and other approved methods.

All prices are in Indian Rupees (INR) and inclusive of applicable taxes
We may refuse transactions if fraud or unauthorized activity is suspected
By providing payment information, you confirm that you are authorized to use that payment method

6. Shipping & Delivery

We ship to most locations within India.

Estimated delivery times are provided at checkout but are not guaranteed
Shipping delays caused by courier partners, weather, or external factors are beyond our control
For international shipments (if applicable), customs duties or import charges must be borne by the customer

7. Returns & Refunds

We offer returns within 15 days of delivery under the following conditions:

Product is defective, damaged, or not as described
Customer contacts our support team for approval prior to return
Returned product is unused, unwashed, and in original packaging

After inspection, eligible refunds will be processed to the original payment method.
Certain products (e.g., custom-stitched items) may be non-returnable.

8. Intellectual Property

All content on the Website including logos, images, graphics, designs, text, and software is the exclusive property of Thoorigai Silks or its content providers and is protected under Indian and international copyright laws.

You may not use or reproduce any content without written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Thoorigai Silks and its team shall not be liable for:

Direct, indirect, incidental, or consequential damages
Loss of profits, revenue, data, or replacement costs
Errors in product descriptions or content
Issues arising from use of Website services or purchased products

Your use of the Website is at your own risk.

10. Third-Party Links

Our Website may include links to third-party websites. These external sites are not controlled by Thoorigai Silks, and we are not responsible for their content, privacy practices, or policies.

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. Please review it separately on our Website.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/State].

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website means you accept the revised Terms.