Shipping Policy

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Thank you for choosing Thoorigai Silks for your online shopping needs. We are committed to providing you with high-quality women’s clothing and a smooth, timely delivery experience. Please review our shipping policy to understand how your orders are processed and delivered.


Shipping Locations (Within India)

We ship to most serviceable locations across India. However, certain remote areas may have limited courier service availability. If you are unsure about delivery serviceability in your location, please contact us via email or WhatsApp before placing your order.


Shipping Charges

  • Free Shipping on all orders above ₹3500 within India.

  • Standard shipping charges may apply to orders below ₹3500 (if applicable).


Shipping Partners

We work with trusted and reliable courier partners to ensure safe delivery of your orders. These include:
DTDC, ST Courier, Franch Courier, Speed Post, and others.
The courier is selected based on your delivery location and package weight.


Order Processing & Dispatch Time

  • Orders are dispatched within 24 hours after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.


Estimated Delivery Time

  • Within Tamil Nadu: 2–3 working days

  • Other Indian States: 3–5 working days
    Please note that these timelines are estimates and may vary due to courier delays, weather conditions, festivals, or other unforeseen circumstances.


Order Tracking

Once your order is shipped, you will receive tracking details via SMS and email. You can also track your shipment using the tracking link on our website:
Shipment Tracking – Thoorigai Silks
(Replace link path with your correct domain page link.)


Delivery Attempts

Our courier partners will attempt delivery 2 to 3 times. If all attempts fail, the package will be returned to us. In such cases, customers may need to pay additional shipping charges for re-dispatching.


International Shipping

We ship worldwide!
For international shipping rates and estimated delivery timelines, please contact us via email or WhatsApp before placing your order.


Custom Duties & Taxes (International Orders)

International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are not included in our prices and must be paid by the customer.
Thoorigai Silks is not responsible for any customs delays or charges.


Need Help?

If you have any questions regarding shipping, delivery, or tracking, our customer support team is always ready to assist you.

📧 Email: boobala.bala@gmail.com
📱 WhatsApp: +91 87785 85901

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